Synapse 2021: A Year in Review

What a year it’s been! Full of challenges, surprises, celebrations, and opportunities, 2021 was a true rollercoaster. Through it all, the Synapse team has been busy working hard and enjoying the journey together. So, while we’re preparing for the year ahead, we wanted to take a look back at all the exciting developments and causes […]

Going Global: How Synapse Celebrated the Holidays

Synapse team

Here at Synapse, we were pretty accustomed to collaborating remotely before working from home became an absolute necessity. Our team has been split between Toronto and Merida, Mexico for a long time, so we’ve always had a focus on digital collaboration.  But throughout 2020 and 2021, our team became even more dispersed. Not only did […]

Introducing Synapse’s New VP, Engineering: Jason Primeau

vp engineering jason primeau

We’ve had some exciting times at Synapse recently, from establishing new partnerships to welcoming amazing new customers and earning industry recognition. There are two other areas of start-up life that really get us excited at Synapse: building an exceptional product and user experience for our customers and adding the best in the biz to our […]

Synapse Receives Certification from the Great Place to Work Program

We’re so excited to announce that Synapse has officially been certified as a Great Place to Work! Over the past few years, we’ve been busy building a team that we are super proud to work with every day. And providing a great place for our team to work together is an important part of our […]

A Simple Framework for Prioritizing Your Training Projects

Synapse planning board mock up

Our Customer Success Team shares an easy approach for how to prioritize your training projects. When training our customers on the Planning Board, we always get comments about how easy and intuitive it is to use. One feature that always gets customers excited is the ability to prioritize their projects, using our simple colour-coded labels: […]

Back to School: Training Your SMEs On Synapse

back to school blog

Our Customer Success Team shares three simple steps to set your Subject Matter Experts up for success in Synapse. School is back in session! We’re excited to share some easy ways that you can train, support and teach your Subject Matter Experts to leverage Synapse.  In working with our clients, they’ve highlighted the importance of […]

New Synapse Feature: L&D Team Capacity Planning

synapse capacity planning board

Manage the Resources and Capacity of Your Training Team in Just a Few Clicks When you have multiple training projects on the go and more requests for training coming to your L&D team every week, it becomes extremely challenging to maintain visibility. You may be left wondering: What is your team currently working on? Do […]

Synapse Product Tips: 3 Tips For Setting Up Your Planning Stages

synapse planning board

Our Customer Success Team shares three tips to consider when setting up your Planning Board stages. In working with our customers, we’ve heard a lot of great ideas and things to consider when defining the stages of your Planning Board. While we make it easy with some default stages you can use to get started, […]

Synapse Product Tips: How to Launch Your Training Intake Process in < 10 Minutes

synapse training intake portal set up

Our Customer Success Team shows you how to launch your intake process in under 10 minutes. Whether you’ve already been using a training request or intake form or you’re starting fresh, launching your intake process with Synapse is easy. So easy, that we challenged our Customer Success Team to walk you through how to launch […]

Synapse Product Tips: Three Asset Types We Bet You Didn’t Think of Adding

woman working from home on Synapse course design

Our Client Success team shares some of the most creative uses of assets they’ve seen in Synapse courses. We love working with our clients on their training designs., Through that process, we get to see unique approaches to creating content that aligns with the company’s brand, is engaging for learners and helps provide feedback on […]