Aligning Your Team on Your New Planning Board Process

example of training planning board in Synapse

Our Customer Success Team shares some best practices for ensuring your team is aligned on how to use your Planning Board.  Starting to build out your planning process in Synapse can be really exciting – you see the potential applications for how it’ll streamline your project development and give better visibility to your team.  But […]

A Simple Framework for Prioritizing Your Training Projects

Synapse planning board mock up

Our Customer Success Team shares an easy approach for how to prioritize your training projects. When training our customers on the Planning Board, we always get comments about how easy and intuitive it is to use. One feature that always gets customers excited is the ability to prioritize their projects, using our simple colour-coded labels: […]

Back to School: Training Your SMEs On Synapse

back to school blog

Our Customer Success Team shares three simple steps to set your Subject Matter Experts up for success in Synapse. School is back in session! We’re excited to share some easy ways that you can train, support and teach your Subject Matter Experts to leverage Synapse.  In working with our clients, they’ve highlighted the importance of […]

Synapse Product Tips: 3 Tips For Setting Up Your Planning Stages

synapse planning board

Our Customer Success Team shares three tips to consider when setting up your Planning Board stages. In working with our customers, we’ve heard a lot of great ideas and things to consider when defining the stages of your Planning Board. While we make it easy with some default stages you can use to get started, […]

Synapse Product Tips: How to Launch Your Training Intake Process in < 10 Minutes

synapse training intake portal set up

Our Customer Success Team shows you how to launch your intake process in under 10 minutes. Whether you’ve already been using a training request or intake form or you’re starting fresh, launching your intake process with Synapse is easy. So easy, that we challenged our Customer Success Team to walk you through how to launch […]

Synapse Product Tips: Three Asset Types We Bet You Didn’t Think of Adding

woman working from home on Synapse course design

Our Client Success team shares some of the most creative uses of assets they’ve seen in Synapse courses. We love working with our clients on their training designs., Through that process, we get to see unique approaches to creating content that aligns with the company’s brand, is engaging for learners and helps provide feedback on […]

Synapse Product Tips: So You Need to Convert a Powerpoint?

woman sitting at laptop

Our Client Success Team shares 4 ways to incorporate existing PowerPoints into your Designs! We’ve had a lot of great conversations with our clients on how to convert and update their existing training content into Synapse courses. From this, we’ve seen one common theme – the majority of this existing content is in PowerPoint format.  […]