Privacy Policy

Get Synapse, Inc. (the “Company”),

701 Brazos St, Suite 1616 Austin, TX 78701, USA,

The Company (“we” and “us”) is committed to ensuring that it complies with all applicable legislation, including legislation respecting privacy and the use of personal information it collects in the course of its business. In this Privacy Policy, the term “Service” means any service or services, software, web site or sites used as further described in the Company’s Terms of Use (the “Terms”).  The Terms are the terms and conditions which apply to and govern a person, firm or corporation (a “Customer”) who/which buys from the Company, or participates in, any Service or Services, software, other product, web site or sites (individually an “Offering” and collectively the “Offerings”) offered or supplied from time to time by the Company and/or uses any Service or Services.

We only collect and use your personal information for purposes directly associated with our business activities, or as permitted by law. For example, we only collect personal information from individuals when they volunteer their information in the following types of situations: when you subscribe to updates or newsletters; request a demo; register for a Free Trial of the Services; purchase or use the Services; register for workshops, events and/or webinars; participate in a promotion; use an Offering; send us a comment about our business; respond to a question or concern which we have; or download promotional material on www.GetSynapse.com (the “Website”). Occasionally, we may send marketing information to you, such as newsletters or other informational pieces respecting an Offering and/or promotion. If we consider it necessary or desirable, we may also contact you for other purposes including, without limiting the generality of the foregoing, for processing an enquiry or to provide offerings that you requested.  We also may use your personal information to collect any monies you owe to us.

Generally, any of your personal information which we have is supplied directly by you.  In such cases, while we will take reasonable care to try to record your data correctly, we typically will not make any effort to verify its accuracy or to update it.  For example, if you provide us with a telephone number or address, we will assume it is correct and current (unless otherwise advised by you in which case we will update our records with any revised information which you have supplied to us).

Subject to any expressed disclosed transfers or disclosures set out below in this Privacy Policy, we do not sell, transfer or disclose personal information to entities outside our corporation.  However, on occasion, we may send marketing information on behalf of one of our promotional partners (“partners”) about products or services they provide that may be of interest to you.  You may be asked if you wish to receive marketing materials from our partners.  We may also consolidate your personal information with the personal information of other persons which we collect in the course of our business, and then prepare studies, reports and/or other releases for transfer and/or sale to third parties.  However, in such a case or cases we will take reasonable efforts to try to ensure that neither you nor your personal information will be individually identifiable.

In the course of managing our business operations, we may share personal information with other persons, firms and corporations such as professional advisors, partners, suppliers, agencies, and sponsors. You should be aware that these persons, firms and corporations may be based in countries outside the United States and that the laws of those countries may provide for a different standard of protection for your personal information than that provided under the law of the United States and in this Privacy Policy.  Furthermore, in such a case your personal information may or will be stored on servers located outside the United States.

We may engage other entities to perform a variety of functions, including without limitation fulfilling orders, assisting with promotions, or providing technical services for us and information technology systems.  These entities may have access to your personal information in the course of their performing the applicable functions, providing the technical services, and/or supplying or servicing the information technology systems.  Further, the Service contains links to third party services.  We do not control, and are not responsible for any of these third party services or for their content and this Privacy Policy does not apply to those linked Services.  Please check each third party service for any Privacy Policy which is applicable to such a service.

We take reasonable efforts to protect all personal information collected and held by us. We have implemented safeguards to attempt to prevent loss or theft, unauthorized access, use, disclosure, copying or modification.

We recognize that, under certain laws, you may have a right to access your personal information.  In that regard, you can do so by reviewing your profile in the Services.

You can contact us and request us to remove your personal information from our records, to the extent permitted by law, by informing us by email to support@getsynapse.com.

If you would like to not receive further communications from us, you may contact us at any time by email (see address above), and in the “subject line” type “Unsubscribe.”  Some communications you receive from us may contain an “Unsubscribe” link.  If you wish to inform us that you no longer wish to receive those communications, you can do so by using that link to communication your wishes.

Note that when you use the Service (whether by way of a Free Trial or purchase or otherwise), a cookie (a very small text file) may be placed on your computer (if it is accepted) and we collect certain information about your computer hardware and software to provide us with general statistics regarding use of the Service, including without limiting the generality of the foregoing, the collection of the Service visitation statistics; your IP address; browser type; operating system; and access times.  This information is used for managing our business operations, to identify unauthorized attempts to upload or change information that could otherwise cause damage to us, to our Services or to other products or other persons, firms or corporations, and to evaluate and improve the effectiveness of our communications, Services and Offerings.

If we introduce what we consider is a significant change to our Privacy Policy, we will use reasonable efforts to notify you of that change by posting a notification to that effect within the Services.  Also, when such a change occurs, we will amend the effective date for the Terms, as amended by such a change and the new version date at the bottom of this Privacy Policy.

© 2017 Get Synapse, Inc.

Last Updated: April 6, 2017