Get Started with a Free Account
No credit card. No obligation.
For individuals who want to try us out.
Free package includes all of these great features:
- Up to 1 learning project
- Unlimited collaborators
Limited Time Only
No limitations, plus great support.
Professional includes everything in Free and:
- Unlimited learning projects
- Live chat support
Limited Time Only
More power, control and support.
Professional includes everything in Individual and:
- Centralized learning projects
- Team administration
- Consolidated billing
- Dedicated account management
Are you a non-profit, student or a teacher? See FAQs for further details about our discounts. Listed prices are quoted in $USD and may change at our sole discretion anytime.
Do you offer free seats or discount licenses to academics, students, or non-profits?
Yes. We believe in giving back, and and who better to give back to than the people who are making a better tomorrow: students, teachers, and non-profit organizations. If you’re a student or a teacher and want to use Synapse® for non-commercial purposes, it’s yours for FREE. If you’re a non-profit, student, or a teacher using Synapse® for commercial purposes, you get 50% off. Here’s how it works: 1. students and/or teachers must be from an accredited academic institution; 2. if you qualify, sign up for the 30-day professional package trial; 3. when your trial is over, you’ll be given the opportunity to claim the discount; 4. after we verify your eligibility, we’ll apply the discount to your account. Finally, we reserve the right to end the discount program due to abuse of the free accounts or other circumstances
What happens when the trial is up? Will we be charged?
No. We don’t ask for your credit card up front, so we can’t charge you until you decide that you want to make a purchase. You’re always in control. At any time during the trial, or when the trial is up, you can decide what you want to do. If you want to continue, we’ll ask for your credit card then. If not, no problem – you can stay on our basic package as a free user.
Do I have to sign a long-term contract?
No. Online plans are flexible and can be paid annually as a one-time payment. If you choose to cancel your account, you will never be charged again. Refunds cannot be issued for payments already made and we do not provide partial-term refunds.
What types of payment do you accept?
Since all plans include recurring billing, only credit card payments are accepted at this time. However, customers who purchase multiple seats under the “team package” can arrange for payment of an annual plan by purchase order, company check, or bank wire. Contact us for the details.
How safe is my data?
We take security seriously. We have physical, procedural, and technical safeguards in place to ensure the protection of your information.
No problem. Just contact us and we’ll answer all the questions you have.