Our pricing is flexible so we can design a package that best supports your goals. Fill in the request a quote form and we’ll set up a quick call to review your priorities so we can provide you with a customized proposal.


Do you offer discounts to academics, students, or non-profits?
Yes. If an entire educational organization, such as a university, is interested in a school-wide subscription, we can offer a reduced rate for an Enterprise plan. We reserve the right to end the discount program due to abuse of the promotion or other circumstances. Please contact us directly for more information.
How do I get a free trial?
Free trials are provided to potential customers who are seriously evaluating Synapse. If you would like to consider purchasing Synapse, feel free to request a demo and ask for your free trial. Once your free trial ends, you will not be able to access any of the content you created. The good news is your content doesn’t disappear; when you subscribe to a paid plan, you regain access to all your content. Please contact us directly for more information.
Do I have to sign a long-term contract?
No. Online plans are flexible and can be paid annually. If you choose to cancel your account, you will never be charged again. Refunds cannot be issued for payments already made and we do not provide partial-term refunds.
Which types of payment are accepted?
We accept VISA, Mastercard and American Express credit cards. Unfortunately, we cannot accept debit cards. You can also have us send an invoice to your company when you get past $5000 USD dollars. Please contact us directly to sort out the details.
What if I run out of storage?
No problem, we can add more storage to your account. Additional storage will be available as an add-on to your subscription.
What are set-up fees?
Set-up fees include training and onboarding, single sign-on (SSO) support, and other related services. The cost for onboarding depends on your use-case, but generally varies from $1000 – $2500 USD dollars.
How safe is my data?
We take security seriously. Synapse constantly keeps its security practices state-of-the-art to safeguard your data and maintain your trust. You can learn more here.
Can I review your terms of service?
Sure. Check out our Terms of use and Privacy Policy right here.


Get started with Synapse today!

With a collaborative platform that makes every part of your training development process more scalable, and a support team excited to help you grow, getting the most out of your Learning Design System has never been easier.