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Our Values
Embrace Uncertainty
We aim high and think big. We can achieve anything we set our minds to. Roll up your sleeves, experiment without fear, and enjoy the ride.
Break Down the Walls
Keep it Win Win
Be Better Than Yesterday
We learn continuously by facing challenges that most people would run from. It makes us stronger so we can push boundaries and do our best work.
Drive the WOW Factor
Where Do You See Yourself Fitting In?
- Toronto, Ontario, Canada.
- Full-Time
Synapse is a cloud-based SaaS platform that automates and streamlines the training development process. As we keep up with growth and client demand, we’re expanding our team and looking to meet people who are excited about learning, really enjoy problem-solving, and want to build something impactful.
We’re now looking for a Software Release Manager to own the release management lifecycle including day to day issue management, scrum planning, testing, scheduling and controlling the release across different stages and environments. Reporting into the VP of Engineering, the Software Release Manager will be responsible for liaising with Product and Client Success to ensure on-time and high quality releases.
Responsibilities:
- Implement and streamline tools such as JIRA to manage the release lifecycle
- Pre-release manual software testing alongside executing automated tests
- Oversee the scrum process and progress to communicate what is being released and when
- Prioritize tasks and tickets on a daily basis to keep sprints on track
- Communicate with Client Success to understand client priorities and help triage bugs
- Establish QA and test processes to ensure high quality releases
- Act as liaison between Product, Client Success and Engineering to coordinate releases, and internal and external communication
- Work as a team to always deliver the best customer experience
Qualifications:
- Experience in Technical Support, Engineering or Project Management
- Excellent attention to detail and time management skills
- Ability to learn quickly and be a self-starter
- Experience with implementing and utilizing project management software such as JIRA
- Strong interpersonal, communication and leadership skills with the ability to work well with cross-functional groups
- Experience and familiarity with writing software is an asset but not required
- Client facing experience is a plus
This describes you:
- You have a proven ability to manage and oversee projects with many tasks
- You thrive in fast paced environments
- You care about customer needs and believe that the quality of software always come first
- You like implementing new processes and working with cross-functional groups
The Package:
- Competitive compensation
- Full benefits and stock options
- Intellectually stimulating environment
- Tremendous growth opportunity
- Location: Toronto, Canada
At Synapse, we’re passionate about our clients and our communities, and we are especially passionate about our people. We want you to learn more, accomplish more, and to succeed. We don’t just care about our goals – we really care about your goals – come work with us to achieve both.
- Toronto, Ontario, Canada.
- Full-Time
Synapse noticed how corporations struggle to meet best practices when developing training. The process is too complicated and time-consuming. That’s why we created Synapse, to help corporations automate and streamline the training development process and keep pace with business demands.
As we continue to grow and keep up with client demand, we’re always looking to meet people who appreciate creative learning, problem-solving, and want to build something impactful. We’re now looking for a forward-thinking and experienced Full Stack Engineer to help our software team build, test, and release software faster and more reliably in close alignment with business objectives.
You will:
- Work with the latest technologies, tools, and implement Scrum best practices to participate in the development of complex software projects
- Lead the design and development of next generation learning content management and publishing platform
- Own the back-end of our cloud based platform
- Provide APIs to support desktop and mobile client applications
- Collaborate with Front End Developers and internal stakeholders to build innovative and scalable features
- Mentor members of the team
- Continuously develop expertise and knowledge on best practices and latest technology trends in software development
This describes you:
- Passionate about designing beautiful and functional applications and APIs
- You enjoy collaborating on difficult to solve projects and you take pride in creating great software
- You sleep and breathe JavaScript, NoSQL, Data and Scalability
- You care about performance, scalability, maintainability and the end user
- Participate in open source projects – we would love to see your GitHub projects
- You have sense of humor and you check your ego at the door
Qualifications:
- Application development experience – you have done it before and created beautiful and responsive web applications
- Very strong API development and Data Management fundamentals, including experience with leading JavaScript frameworks like Node.js and NoSQL databases like MongoDB
- Experience with agile, iterative development methods
We would like you to have:
- Familiarity with common back-end frameworks and APIs, authentication models, data storage and retrieval methods
- Familiarity with React.js and Redux
- Experience with Learning Systems and Content Management concepts, tools and techniques
- Familiarity with large volume and high performance data persistence techniques and ability to create and manage application assets
- Proficiency with tools and techniques that support key aspects of Software Development Lifecycle
- Familiarity with delivering solutions in multi-tenant environments and supporting multiple concurrent clients
- Familiarity with high availability and scalability concepts
The Package:
- Competitive compensation
- Full benefits
- Intellectually stimulating environment
- Tremendous growth opportunity with travel
- Location: Toronto, Ontario
At Synapse®, we’re passionate about our clients and our communities, and we are especially passionate about our people. We want you to learn more, accomplish more, and to succeed. We don’t just care about our goals – we really care about your goals – and we’d like to work with you to achieve both.
- Toronto, Ontario, Canada.
- Full-Time
Synapse provides collaborative software that automates & streamlines the training development process. As we continue to grow and keep up with client demand, we’re looking to meet people who are excited about learning, problem-solving, and want to build something impactful.
We’re now looking for an Account Executive (AE) to help the company drive net new business sales into strategic named accounts. You will take over qualified prospects during the sales cycle to further assess client needs, conduct software demos, handle objections and navigate procurement processes to close deals. Initially, you will be working directly with our CEO and will be one of the founding members of the sales team.
Responsibilities:
- Quickly understand and communicate Synapse’s value proposition
- Work as part of the sales team to implement value-selling processes
- Maintain accurate and timely customer, pipeline, and forecast data
- Use consultative selling to build value-driven relationships with prospective customers and help them achieve their business goals
- Work as a team to deliver the best customer experience always
Qualifications:
- At least 3+ years in software sales (SaaS)
- Excellent English communication skills
- Ability to learn quickly and be a self-starter
- Experience working with CRMs such as SalesForce and other Sales Automation Tools such as Outreach
- Demonstrated initiative, negotiating and coaching skills with experience, domain expertise, and consultative selling skills
- Strong interpersonal, communication and leadership skills with the ability to work well with cross-functional groups
This describes you:
- You’re a hustler with an entrepreneurial spirit and will stop at nothing to help turn leads into revenue
- You have a proven ability to manage complex sales cycles from start to finish with a track record of successful revenue attainment
- You want to work alongside the founding executive team to help grow the business
- You care about the customer needs and understand how to deliver value thru software solutions
- You have a sense of humor and you check your ego at the door
The Package:
- Competitive compensation
- OTE: $140,000+
- Full benefits & stock options
- Intellectually stimulating environment
- Tremendous growth opportunity
- Location: Toronto, Canada
At Synapse, we’re passionate about our clients and our communities, and we are especially passionate about our people. We want you to learn more, accomplish more, and to succeed. We don’t just care about our goals – we really care about your goals – come work with us to achieve both.
