Synapse 2021: A Year in Review

What a year it’s been! Full of challenges, surprises, celebrations, and opportunities, 2021 was a true rollercoaster. Through it all, the Synapse team has been busy working hard and enjoying the journey together. So, while we’re preparing for the year ahead, we wanted to take a look back at all the exciting developments and causes […]

Going Global: How Synapse Celebrated the Holidays

Synapse team

Here at Synapse, we were pretty accustomed to collaborating remotely before working from home became an absolute necessity. Our team has been split between Toronto and Merida, Mexico for a long time, so we’ve always had a focus on digital collaboration.  But throughout 2020 and 2021, our team became even more dispersed. Not only did […]

Introducing Synapse’s New VP, Engineering: Jason Primeau

vp engineering jason primeau

We’ve had some exciting times at Synapse recently, from establishing new partnerships to welcoming amazing new customers and earning industry recognition. There are two other areas of start-up life that really get us excited at Synapse: building an exceptional product and user experience for our customers and adding the best in the biz to our […]

Synapse Receives Certification from the Great Place to Work Program

We’re so excited to announce that Synapse has officially been certified as a Great Place to Work! Over the past few years, we’ve been busy building a team that we are super proud to work with every day. And providing a great place for our team to work together is an important part of our […]

A Simple Framework for Prioritizing Your Training Projects

Synapse planning board mock up

Our Customer Success Team shares an easy approach for how to prioritize your training projects. When training our customers on the Planning Board, we always get comments about how easy and intuitive it is to use. One feature that always gets customers excited is the ability to prioritize their projects, using our simple colour-coded labels: […]

Back to School: Training Your SMEs On Synapse

back to school blog

Our Customer Success Team shares three simple steps to set your Subject Matter Experts up for success in Synapse. School is back in session! We’re excited to share some easy ways that you can train, support and teach your Subject Matter Experts to leverage Synapse.  In working with our clients, they’ve highlighted the importance of […]

Choosing and Optimizing Your L&D Organizational Structure

learning org structures

For many organizations, the L&D or talent development function has grown organically within the company over decades. Different training, development, and learning responsibilities are divided across multiple teams and lots of ad-hoc training is developed within separate business units. Whether your organization operates this way or under a mature and rigorously developed L&D model, it […]

New Synapse Feature: L&D Team Capacity Planning

synapse capacity planning board

Manage the Resources and Capacity of Your Training Team in Just a Few Clicks When you have multiple training projects on the go and more requests for training coming to your L&D team every week, it becomes extremely challenging to maintain visibility. You may be left wondering: What is your team currently working on? Do […]

How to Disrupt Training Complacency in Your Workforce

training complacency

You’ve worked so hard to build a learning culture in your organization but sometimes, well, things get quiet. Or boring. There could very well be training complacency in your organization—not necessarily dissatisfaction—but perhaps a feeling that because everything is going well, there’s no need to make a change. Even if everyone is receiving the training […]

The Top 7 Skills an L&D Project Manager Needs

training project manager skills

Owning and managing a training project is a difficult job. Learning and development professionals often find themselves tasked with running a project with little or no experience in project management. When you’re dealing with cross-functional teams, stakeholders from different business units, and multiple subject matter experts, it can feel like an overwhelming task. Selecting a […]