Software Built
for L&D Teams

Software Built for L&D Teams

Double your capacity by streamlining training intake, project planning and content design in a centralized platform

Trusted by the world’s most innovative brands - big and small.

Don't let bottlenecks slow you down.

  • Training Intake
  • Project Planning
  • Content Design

Training Intake

Synapse standardizes and centralizes your training intake process so you can capture and report on the training needs from across your business.
Standardize Intake Forms

Customizable forms let you standardize the information you capture for requests.

Provide a Dedicated Portal

Provide business partners with a branded, dedicated portal to submit and collaborate on requests.

Collaborate with Requestors

Improve discovery and streamline back and forth communication with requestors so you are sure the right content is being created.

Integrate with Existing Tech

Synapse easily integrates with your existing tools and technologies.

Leverage Status Workflows

Manage requests statuses to provide full transparency to business partners so they know exactly what is happening with their request.

Get Insights and Analytics

Gain insights into the volume and status of requests through an admin dashboard.

Project Planning

With Synapse you can easily view the status of all your projects and move them through various stages so you have full visibility into everything your team is working on.

Prioritize Projects

You’ll know exactly which projects are critical, which ones are less critical and exactly where each of them are in the planning and development process.

Ensure Team Alignment

Everyone will know what they are responsible for, what they’ve been tasked with and what needs to be worked on next.

Customized for Your Process

Whether you follow ADDIE, SAM, Agile or other learning models, Synapse allows you to customize the platform to how your team works.

Manage the Entire Training Lifecycle

You have full visibility into the lifecycle of a request right from submission through to project planning, storyboarding, collaboration, development and deployment.

Collaborate Seamlessly

Project owners, and other stakeholders collaborate easily on dedicated cards where they can contribute content, assign priority, attach requests and more.

Content Design

Our collaborative platform allows you to leverage built in  best practices in instructional design to rapidly blueprint courses and author content while working more efficiently with SMEs and other stakeholders.

Rapidly Author Content

Our step-by-step guided best practices allow even the least experienced designer to build engaging courses like a pro.

Collaborate Seamlessly with SMEs

Collaborators can easily contribute or comment as you tag them throughout the platform. Assign tasks with due dates so course creation is more efficient.

Easily Storyboard and Publish

Your digital blueprints come to life as you collaborate and design your course content. Export to SCORM, PDF, PPT and more.

Standardize Course Design

With templates and assistive text you can create standardized templates to ensure consistency and quality in your courses.

Centralize Knowledge Capture

Capture knowledge from your SMEs right inside Synapse so it can be easily accessed, used in multiple courses and updated on the fly.

Update Content in Real Time

Our seamless integration with your LMS or LXP means any changes made in Synapse are updated in real time with a simple click of a button. No need to re-export and re-import SCORM files.

Here's what our clients are saying:

“As a result of this new digital solution, ISE has seen an increase of 80% in unique readers of courses in the space of three months.”

Marketing Manager, 
International Student Exchange

“I wanted to find a way to build just-in-time, mobile-friendly training opportunities that would provide the coaching for just that needed skill, especially at the basic bronze level of competency development”
Senior Manager,
Global Learning Leader
jeff balmer american water

“We’ve been able to establish a process where we didn’t have one before. Now we can see who requested the training, what are they looking for, and everyone on the team can see it.”

Learning Designer,
American Water

american water logo

The Old Way vs. The Synapse Way

Old way

Disconnected L&D processes and poor visibility into projects and their statuses.

Training requests are received ad hoc or through disconnected forms or spreadsheets.

SME-collaboration

Business partners get little feedback into where their request is in the queue, causing frustration and tension.

Projects prioritization happens in meetings to assess who is available and which projects should be worked on next.

Course design and planning happens in documents and spreadsheets, disconnected from intake and development.

SMEs contribute content via email, chat or project management tools, leaving designers to cut and paste information into specialized authoring tools.

Course review happens far into the development phase making rework time consuming and cumbersome.

Design and development are two entirely separate phases, lengthening the time it takes to get to a finished course.

Publishing courses to an LMS requires exporting a static SCORM file, importing into an LMS and updates and changes are made through a repeat of this process.

Synapse Way

Centralized visibility into training intake, projects and course designs.

Training requests are centrally managed through a dedicated portal with customizable, standardized forms so consistent information is captured.

Business partners have a dedicated dashboard so they know the status of every request they’ve made at a glance.

collaborate

Project prioritization happens on the Synapse planning board showing full visibility into project ownership and status.

Course design and planning happens in a collaborative, centralized platform, using templates to ensure quality and consistency.

SMEs contribute content directly into Synapse as collaborators on the project, and communicate directly within the platform.

Course review happens throughout development by tagging SMEs and stakeholders to ensure the course is aligned to business goals.

Design and development are done using an agile approach where a blueprint and prototype are developed in real time.

Publishing courses to an LMS is done through exporting a dynamic SCORM file that only needs to be imported into an LMS once with all updates happening in Synapse with a single click.

The Only Software Built Exclusively for L&D Teams

Synapse is purpose-built software for learning and development teams that is focused on your upfront processes. It’s time to consolidate those disparate tools you are using for training intake, project planning and content design and work more efficiently and digitally with Synapse.

From the Synapse Blog

Staying at the top of the industry requires knowledge, and we’re always learning. Check out our latest knowledge on our blog or download additional information on our Resources page.
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