Synapse is the first operations platform for L&D. Streamline training intake, project and capacity planning, and content creation in one shared platform to work more efficiently.
Customizable forms let you standardize the information you capture for requests.
Provide business partners with a branded, dedicated portal to submit and collaborate on requests.
Improve discovery and streamline back and forth communication with requestors so you are sure the right content is being created.
Synapse easily integrates with your existing tools and technologies.
Manage requests statuses to provide full transparency to business partners so they know exactly what is happening with their request.
Gain insights into the volume and status of requests through an admin dashboard.
You’ll know exactly which projects are critical, which ones are less critical and exactly where each of them are in the planning and development process.
Everyone will know what they are responsible for, what they’ve been tasked with and what needs to be worked on next.
Whether you follow ADDIE, SAM, Agile or other learning models, Synapse allows you to customize the platform to how your team works.
You have full visibility into the lifecycle of a request right from submission through to project planning, storyboarding, collaboration, development and deployment.
Project owners, and other stakeholders collaborate easily on dedicated cards where they can contribute content, assign priority, attach requests and more.
Our step-by-step guided best practices enable anyone, from e-learning professionals to subject-matter experts, to create engaging learning content quickly and publish it in minutes.
SMEs can easily create, contribute, or comment in real-time as you tag them throughout the platform. Assign tasks with due dates so content creation is more efficient.
Automatically capture content from internal or external subject matter experts that can be reused and repurposed to create content or bite-sized learning, accessible on any device.
Leverage digital templates to maintain control while empowering anyone in the company to design training with consistency and quality.
Our seamless integration with your LMS or LXP means any changes made to learning content are updated in real-time with a simple click. No need to re-export and re-import SCORM files.
Chief Learning Officers like to dig into the analytics and insights that Synapse provides so they can understand and share how L&D impacts business performance.
Learning Directors, VPs and Managers have full visibility into team performance. Information isn't siloed in different tools so they can spend more time on strategy and less time on administration.
LearnOps professionals are able to ensure that the L&D team is working efficiently. They have access to extensive data into who can take on more work and are able to keep work progressing by removing bottlenecks.
Instructional designers and SMEs are able to quickly create content in a collaborative and agile way leveraging best practices and templates. Courses can be published or exported for sharing throughout the development process.
No more guesswork, get full visibility to manage your L&D team more effectively.
Understand insights in real-time, reduce project cycle time and increase your L&D speed to market.
Improve efficiency, speed up learning development and drive up productivity.
Optimize learning investment, improve ROI, and measure business impact.
“As a result of this new digital solution, ISE has seen an increase of 80% in unique readers of courses in the space of three months.”
International Student Exchange
“We’ve been able to establish a process where we didn’t have one before. Now we can see who requested the training, what are they looking for, and everyone on the team can see it.”
Training requests are received ad hoc or through disconnected forms or spreadsheets.
Business partners get little feedback into where their request is in the queue, causing frustration and tension.
Projects prioritization happens in meetings to assess who is available and which projects should be worked on next.
Course design and planning happens in documents and spreadsheets, disconnected from intake and development.
SMEs contribute content via email, chat or project management tools, leaving designers to cut and paste information into specialized authoring tools.
Course review happens far into the development phase making rework time consuming and cumbersome.
Design and development are two entirely separate phases, lengthening the time it takes to get to a finished course.
Publishing courses to an LMS requires exporting a static SCORM file, importing into an LMS and updates and changes are made through a repeat of this process.
Training requests are centrally managed through a dedicated portal with customizable, standardized forms so consistent information is captured.
Business partners have a dedicated dashboard so they know the status of every request they’ve made at a glance.
Project prioritization happens on the Synapse planning board showing full visibility into project ownership and status.
Course design and planning happens in a collaborative, centralized platform, using templates to ensure quality and consistency.
SMEs contribute content directly into Synapse as collaborators on the project, and communicate directly within the platform.
Course review happens throughout development by tagging SMEs and stakeholders to ensure the course is aligned to business goals.
Design and development are done using an agile approach where a blueprint and prototype are developed in real time.
Publishing courses to an LMS is done through exporting a dynamic SCORM file that only needs to be imported into an LMS once with all updates happening in Synapse with a single click.
Improve the efficiency and effectiveness of your L&D team. Modernize collaboration, save time bringing projects to customers, and unlock operational insights to optimize your performance. With Synapse, your L&D team will work better together, increase efficiency, and demonstrate the impact of learning back to the business.
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